Magnuson Shipping, Returns & Cancellations

Last updated July 18, 2026

These terms apply to Magnuson supercharger systems and related Magnuson products sold by Exodus Performance. Contact us before ordering if vehicle fitment, delivery access, or timing is uncertain.

MANUFACTURER-DIRECT FULFILLMENT
Magnuson products may ship directly from the manufacturer or an authorized distribution channel. An item being available to order does not mean it is physically stocked at Exodus Performance. Production and delivery dates are estimates, not guarantees, and the current expected lead time will be confirmed when the order is reviewed.

FREIGHT AND ADDITIONAL DELIVERY CHARGES
The current contiguous-U.S. baseline for a complete Magnuson supercharger-system drop shipment is $310: $275 freight plus a $35 drop-ship fee. This baseline assumes a commercial destination that can receive freight without special services.

Residential delivery, lift-gate service, limited-access locations, delivery appointments, address corrections, redelivery, storage, and similar carrier services may create additional charges. Before the order is released, Exodus will provide any known additional amount and obtain the customer’s written approval. Charges created after release by an inaccurate address, missed appointment, refused shipment, storage, redelivery, or an undisclosed access restriction remain the customer’s responsibility.

The configured shipping area is the contiguous United States and Washington, D.C. Contact Exodus before ordering for any destination outside that area.

DELIVERY INSPECTION AND FREIGHT DAMAGE
Inspect the shipment before signing the carrier receipt. Note visible damage or missing pieces on the receipt, photograph the packaging and product, and keep all packaging. Report concealed freight damage to Exodus immediately and no later than 24 hours after delivery. Report shortages in writing within five business days and include the signed delivery receipt.

Do not refuse a shipment unless Exodus or the carrier directs you to do so. A refused shipment can create manufacturer deductions, storage charges, and return freight.

RETURN REQUESTS
Magnuson dealer and drop-ship orders do not have a guaranteed return window. Every return request is reviewed case by case and requires prior written approval. Do not send anything to Exodus or Magnuson until Exodus provides return instructions and a Returned Material Authorization (RMA).

A return request must include the product list, the specific reason for the request, and photographs or video when requested. Special-order and discontinued items are not accepted for refund or credit. Installed, opened, electrical, and calibration-related items are considered case by case. Unauthorized or freight-collect returns may be refused.

Approved returns must be shipped prepaid in suitable protective packaging with all required components and documentation. Unless Exodus confirms otherwise in writing, the customer is responsible for return freight and any actual carrier or manufacturer charges incurred.

CHANGES, CANCELLATIONS, AND REFUSED SHIPMENTS
Request an order change or cancellation immediately by emailing sales@exodusperformance.com or calling (512) 284-9538. A request is not effective until Exodus confirms it in writing. Magnuson does not permit cancellation after shipment.

Current manufacturer terms may impose a 5% deduction plus $100 for a complete-system order over $1,000 when a cancellation is approved within 24 hours and before shipment. After 24 hours and before shipment, the manufacturer deduction may be 12%. A refused shipment may incur a 15% manufacturer deduction plus storage and return freight. Exodus passes through only the documented supplier and carrier charges actually incurred.

REFUND TIMING
Approved refunds are issued to the original payment method after the manufacturer authorization and applicable deductions are finalized. Magnuson normally applies an approved dealer refund or credit within 7–14 business days from approval. The customer’s bank or card issuer may require additional posting time.

WARRANTY AND INSTALLATION
Manufacturer warranty eligibility is governed by Magnuson’s current written terms for the exact kit and application. Exodus remains the customer’s first point of contact for warranty and RMA coordination. Installation issues caused by Exodus workmanship are handled under the separate Exodus Shop Guarantee.

QUESTIONS BEFORE ORDERING
Exodus Performance
5206 Beacon Dr.
Austin, TX 78734
(512) 284-9538
sales@exodusperformance.com